Privacy Policy

1. Introduction

This Privacy Policy explains how Dilogs AI Pvt Ltd ("Dilogs," "we," "us," or "our") collects, uses, shares, and protects personal data of users ("you," "your") while using our platform (www.dilogs.com).

2. Information Collection

Personal Data Provided by You:

• Name, email, phone number, payment details, and other voluntarily submitted information.

Automatically Collected Data:

• Device information, browser type, IP address, usage logs, cookies, and interaction data.

3. Use of Information

• To provide, personalize, and improve our services.
• To develop and train AI models, with your consent.
• To prevent fraud, ensure security, and comply with legal obligations.

4. Data Sharing

• We do not sell or rent personal information to third parties.
• Data may be shared with trusted service providers under confidentiality agreements.
• Disclosure may occur if required by law or to protect rights.

5. Your Rights

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability where technically feasible.
• Withdraw consent for AI training data processing at any time.

6. Cookies and Tracking Technologies

Cookies enhance user experience, analyze usage patterns, and improve security.

7. Data Retention and Security

Data Retention:

Personal data is retained only as long as necessary to provide services or comply with laws. Non-identifiable usage data is retained for performance and security purposes.

Data Security:

Reasonable administrative, technical, and physical measures protect data against unauthorized access, loss, or misuse.

8. Data Deletion

9. Children’s Privacy

We do not knowingly collect personal data from children under 18. Such data, if identified, will be promptly deleted.

10. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated Effective Date.